INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I place an order with New Tree Pvt Ltd?

You can place your order conveniently through our website, via Viber, Facebook, Instagram, phone calls, or by visiting our physical stores in Male' and Hulhumale.

What are your delivery locations and timings?

We deliver to retailers in Male, Hulhumale, and to boats. Our delivery hours are from morning 9:00 am to afternoon 5:30 pm, Saturday to Thursday. Please note that we are closed for business on Fridays. Orders placed before 12:00 pm will be delivered on the same day, while orders placed after 12:00 pm will be delivered the next day.

Do you offer same-day delivery?

Yes, orders placed before 12:00 pm will be delivered on the same day, subject to availability and delivery location.

Can I visit your physical stores to make a purchase?

Absolutely! You are welcome to visit our stores located in Male and Hulhumale during our opening hours to explore our products and make your purchase in person. We accept both cash and bank transfers for in-store purchases.

What payment methods do you accept for online orders?

For online orders, we accept bank transfers. Cash on delivery option is also available for your convenience. Please contact us for bank transfer details.

INFORMATION ABOUT US

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